1. How can I place an order for a Premium Service of Parinai.com?

2. What are the different ways of payment accepted by Parinai.com matrimonials?

3. Can I pay online using my Credit Card?

4. Is online Credit Card payment on Parinai.com Matrimonials secure?

5. What types of Credit Cards are accepted for payment?

6. Can I pay using a Debit Card?

7. I placed an order, and afterwards I was given an Order ID. What is an Order ID?

8. How long does it take to activate my matrimonial account after I place an order?

9. I have already paid for my Hub Membership but my matrimonial account is still not active. Why?

10. What is the refund policy of the Parinai.com matrimonial service?

11. I can't find the information I need : This link will allow you to contact Customer Relations who will get back to you usually within 24 hours. If you want an answer immediately, please browse the FAQs.

Payment Options:

1. How can I place an order for a Hub Membership of Parinai.com?

     To order a Hub Membership, please follow the following steps:

Click on Membership Options on the top of your screen

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2. What are the different ways of payment accepted by Parinai.com matrimonials?

Parinai.com offers you wide-ranging easy payment options -

     Credit Cards. We accept all leading Credit Cards. You can directly charge online or fax us the details.
Parinai.com Collection Centres. Pay cash/ cheque at any Parinai.com Collection Centre and activate your order instantly. To locate your nearest centre, click here Free home collection of your cheque/ draft. This service is currently available in 60 cities across India.
     Cheques by mail. You can mail us your cheque/ draft, clearly stating your username and Order ID. postal address Net banking. You can pay us via the net banking service of leading Indian banks.
Citibank, ICICI Bank, HDFC Bank, UTI Bank, Oriental Bank of Commerce, Centurion Bank, IDBI Bank, Federal Bank, Bank of Punjab, Punjab National Bank.
     Depending on your convenience you can choose any one of the above payment options while placing an order.

Click here to place an order for your Hub Membership

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3. Can I pay online using my Credit Card?

     Yes you can. We accept all leading Credit Cards. Click here to pay online

4. Is online Credit Card payment on Parinai.com Matrimonials secure?

     Yes, 100% Secure! Your Credit Card information is entered on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest level of security provided by websites. The information is transmitted in an encrypted fashion to our payment gateway and your card is charged online. Finally, to provide the highest level of security, we do not store your Credit Card information on our online server at any time.

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5. What types of Credit Cards are accepted for payment?

     We accept all leading Credit Cards, including Master, Visa, Amex, Diners Club cards and more.

Click here to place an order for your Hub Membership

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6. Can I pay using a Debit Card?

     Yes, you can pay using your Debit Card. We would like to caution you that some banks that issue Debit Cards do not allow online Debit Card payments. So please check with your bank.

Click here to place an order for your Hub Membership

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7. I placed an order, and afterwards I was given an Order ID. What is an Order ID?

     The Order ID uniquely identifies the matrimonial order placed by you. After you are given the Order ID, be sure to make a note of it and save it for later reference. When you correspond with the Customer Relations team atParinai.com your Order ID will help the team to quickly track your order details.

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8. How long does it take to activate my matrimonial account after I place an order?

     If you pay for the order using a Credit Card, then the account is activated within 24 hours. But if you pay using a cheque, demand draft or a bank draft then the account is activated within 5 working days.Click here to place an order for your Hub Membership

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9. I have already paid for my Hub Membership but my matrimonial account is still not active. Why?

     If you have sent us your payment via demand draft it is possible that we have not received the payment yet. Your hub Matrimonial Membership will be activated only once we receive the payment. We will notify via email you once we receive payment and activate your Hub Membership. So please be patient.

     Optionally, if you made payment via your Credit Card online, and your account is still not active, then it is possible that we suspect a violation of our service agreement or require some more information from you. Also, it sometimes takes upto 24 hours for notification to reach us. Once again, we will get in touch with you via email regarding the status of your account so please be patient.

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10. What is the refund policy of the Parinai.com matrimonial service?

     Since Parinai.com allows it's members to communicate with other members before they pay, we generally do not refund membership fees. This policy while providing value for money for Parinai.com members also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of Parinai.com management.

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